Since the foundation of Facebook in 2004, it has been providing the best service. The support executives also make sure to resolve the concern as soon as possible. Hence providing round the clock support. But there are times when we have to wait for a long time to get a proper resolution. This situation occurs when the Facebook server gets down for too long. If you see that Facebook report a problem due to the server then you can check for the below provided things to fix the issue.
Generally, when we face a server issue, we are unable to contact the support centre. Hence, we need to find a way ourselves to get out of this situation. However, there are certain Facebook down detector applications available in the market. But these will only help you to detect the server strength. You cannot fix the issues with these down detectors. Here are some tips that will surely help you to fix your server.
- Maybe you are not getting proper internet access on your device:Internet connectivity plays a vital role in operating all online applications. When you do not have a proper internet connection, your images, and videos load slowly. Sometime, this will also lead to shutting down the Facebook application automatically. When your Facebook keeps crashing, firstly check for internet connectivity.
- Reset your application:Resetting a Facebook application would not delete anything from the application. So, you don’t have to worry if you have saved something important in the application. You can access all the information saved in your Facebook account once you log in again.
- Empty your cache files:When your application loads images slowly even after having strong internet connectivity, then there must be excessive cache get accumulated in your device. Although we need to clear them at an interval. But we prefer to clear this only when our app crashes or gets slower. We get to see this problem basically on android devices. Because on the iPhone the system does it automatically after certain intervals.
If you empty your cache and cookies from your device, then your application performance will boost. Also, the images and videos in the application will load furiously.
Apart from this, the server down issue is very common with Facebook. Software experts keep making changes in the software design to make it more reliable and smoother with the interface. Hence, if you ever observe that the Facebook server is down, we request you to wait for a while instead of searching for troubleshooting tips in a hassle. Your Facebook application will start working fine once the executive fixes the issues.
It can also be possible that the post is protected through privacy settings. Due to which you would not be able to see that. If the person applies some privacy on some image or on any post then it will not be visible to you. In case, you are restricted due to Facebook privacy issues, then contacting the support team will help you better. As they are more knowledgeable and can assist you with a correct resolution.
How do I complain to Facebook?
Facebook is a multifunctional platform and has different support centres for different services. If you want to block or memorize a Facebook account then you have to contact a different number whereas for security and privacy concerns there is a different support centre. Additionally, if you want to contact Facebook report a problem for abusive content then you can simply go to the app and request to block the content. The support team will review your request and take necessary action against your complaints.
Apart from this, Facebook provides a help centre where all users can check for the resolution of their problem. Anyone can post a resolution or their concern to get correct resolution from other users. This help centre is open for all and the resolution posted is not anonymous.